We are sorry to hear that you were not satisfied with the results from the Sneaker White. The product is meant to get the stitching and open leather edges on sneakers back to white. If you are trying to remove or cover stains with the product you should be using FZ150 to clean the shoes. We want everyone to be satisfied with their Shoe Doc product purchases. If you would like to return the product or a refund, we will be happy to help you with that.